Invicta Health makes every effort to give patients the best experience possible when attending the services, we run. We welcome all feedback and use this to help with service development.
If you have any feedback, please do get in touch using the details in the ‘Contact Us’ section.
We are aware that things can occasionally go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible. To pursue a complaint, this can be put in writing and sent either via the ‘Contact Us’ form or via mail using the Head Office address. Your complaint will then be forwarded to the appropriate service lead who will acknowledge your complaint, within 3 working days of receipt.
If your complaint relates to one of our Practices, please contact the Assistant Operations Manager directly.
A GP Shareholder Organisation
Not For Profit Organisation
Social Enterprise Mark
NHS Pensions Provider
IG Level 2 Compliant