Invicta Health makes every effort to give patients the best experience possible when attending the services we run. We welcome all feedback and use this to help with service development.
If you have any feedback, please do get in touch using the details in the ‘Contact Us’ section.
We are aware that things can occasionally go wrong, resulting in a patient or their carer feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible. We would encourage you to speak to whoever you feel most comfortable with – your doctor, a nurse or manager, but if you prefer to give your feedback in writing, this can be sent either via the ‘Contact Us’ form or via mail using the Head Office address. Your complaint will then be forwarded to the appropriate service lead who will acknowledge your complaint, within 3 working days of receipt.
A GP Shareholder Organisation
Not For Profit Organisation
Social Enterprise Mark
NHS Pensions Provider
IG Level 2 Compliant