Invicta Health was commissioned by the Canterbury and Coastal CCG to provide a GP Streaming service for the Urgent Care Centre at the Kent and Canterbury Hospital. This went operational from 6th July 2016 and runs over 7 days a week. Collaboration between East Kent Hospitals University Foundation Trust, the Canterbury and Coastal CCG and Invicta Health has proved invaluable in providing a successful service with positive feedback. The service is aiming to work closer with the out of hours service to develop seamless pathways and handover.
The GP service at Kent and Canterbury Hospital provides expert medical care for patients presenting to urgent care centre with primary care presentations or minor illnesses. It works closely with nurse practitioners and support staff to ensure patients are seen in a timely manner to ensure effective patient flow.
To ensure patients receive a swift and seamless assessment and treatment by the right healthcare professional to meet their clinical needs.
Invicta Health is working closely with our commissioners, out-of-hours provider, and general practice to develop an integrated urgent care system which enables patients to be seen at the right place at the right time by the right health care professional.
Feedback questionnaires covering the past year have shown our Primary Care Mental Health Specialist Team scored 98% in patient satisfaction! Well done and thank you to all the team members involved. Keep up the excellent work! For further information on how to refer please contact the PCMHS team via 0800 242 5199 (option 1) or […]
Invicta Health CIC were runners up for the ‘Community Organisation of the Year’ award by Christ Church University for the Understanding Emotions Group run by the PCMHS team. Click here for more information on this group and the other services provided by the Mental Health Specialists!